Privacy Policy

Updated: 25-02-2024

At “Rocio de Cafe,” we are deeply committed to defending the personal data protection rights of our users. Therefore, we are publishing this information in order to properly inform you:

• About your rights and the use of this website BEFORE providing any data;
• About the measures ensuring the safeguarding and integrity of the data;
• So that consent prior to the submission of data on your part can be properly substantiated.

All of this complies with all legally required obligations in the Organic Law 15/1999, of December 13, on Data Protection (LOPD), in its Development Regulation 1720/2007, of December 21, and in the European General Data Protection Regulation (GDPR), as well as all Spanish and European regulations applicable to this matter.

Therefore, any user seeking information must compulsorily mark the option indicating that they have read and accepted the website’s privacy policy, legal notice, and cookie policy.

Who is the Data Controller responsible for your data processing?

What is the purpose of processing your data?

The data collected through the website forms are used to provide the corresponding information and quotes according to the services requested by the client.

We inform you that once collected, your data are processed and become part of a file registered with the Spanish Data Protection Agency under the name “Clients,” which can be consulted at https://www.agpd.es/ Registered Files / Private Ownership.

How long will we keep your data?

The personal data collected through the website forms will be kept for the time necessary to fulfill the purposes for which the information has been provided. Once these purposes have been fulfilled, they may be kept for a period of 4 years for statistical, administrative, and commercial purposes of the entity. If the data have been provided for the purpose of receiving certain services, they will be kept for as long as the provision relationship is maintained, and once it has ended, for the time legally established for this purpose.

What is the legal basis for processing your data?

Legally, we can process the data we request from you because you have provided your consent for us to do so. This is because you have expressly given your consent by activating the checkbox stating that you have read and accepted.

Are your data communicated to other recipients?

The data you enter on the website will not be disclosed to other entities, except by legal requirement or to fulfill the purpose for which they were provided. In this regard, as an example, we inform you that your data are collected through the forms inserted on our website hosted on the servers of the hosting company Arsys Internet S.L.U. located at C/ Chile nº 54, 26007, Logroño (La Rioja), Spain.

What rights do you have when providing us with your data?

They are as follows:

Right to information: You have the right to be clearly informed BEFORE your data are collected about which of your data are being processed, the purpose for which they are processed, where the data were obtained from, and whether they will be or have been disclosed to anyone.

Right of access: to know which of your data are being processed, the purpose for which they are processed, where the data were obtained from, and whether they will be or have been disclosed to anyone.

Right of rectification: to modify any inaccurate or incomplete data of yours.

Right of cancellation: to cancel any inappropriate or excessive data of yours.

Right of opposition: to prevent your data from being processed or to stop them from being processed, albeit only in the cases established by law.

Right to restriction of processing: to request the suspension of data processing in the cases established by law.

Right to data portability: to receive your data provided in a structured, commonly used, and machine-readable format and to transmit them to another controller.

Right not to be subject to individualized decisions: to ensure that no decision about you that has legal effects or affects you is based solely on the processing of your data.

How can I exercise my rights?

To exercise any of your rights, you must request it by email to info@rociodecafe.com, including:

• Photocopy of your ID (passport or other identification document) or electronic signature.
• Content of the request you make and, if necessary, the documents accrediting it.
• Address (for notification purposes), date, and signature.

If you exercise your rights through a voluntarily designated representative, you must provide the document or electronic instrument accrediting the representation.

In the case of the data subject being a minor or incapacitated person, their legal representative duly accredited will exercise the rights.

What can I do if my rights have not been addressed?

If you believe that we have not satisfied your request, you can file a complaint with the Spanish Data Protection Agency through the section on its website, click here.

Links to other websites

This privacy policy only applies to personal data collected through our website. However, as it contains links to other pages, please note that by clicking on one of these links, you are leaving our website. Therefore, you should read the privacy policies of those other websites that collect personal data because “Rocio de Cafe” is not responsible for the privacy practices of those other websites.

If you want more information, the Spanish Data Protection Agency has published a citizen’s guide, you can access it by clicking here.